BA99 App Terms & Conditions — Transparent, in Bangla

These Terms and Conditions (BA99 App operating company) and you (the user). These terms apply whenever you open an account on the ba99 app, use the website or app, play any game, or place a bet.

If you do not agree with these terms, please discontinue using BA99 App. If anything is unclear, please don't hesitate to contact our Help Center visit us or ask directly via Live Chat.

These terms have been prepared in accordance with the applicable laws and regulations of Bangladesh. In the event of any dispute, the prevailing laws of Bangladesh shall apply.

The following terms must be followed to open an account on the BA99 App and use any of its services:

• Age: You must be 18 years of age or older. Any account found to belong to a minor will be immediately closed, and the balance may not be refunded.
• One Account: Each person may register only one account. Opening multiple accounts using the same name, mobile number, device, or payment method is strictly prohibited.
• Accurate Information: The name, mobile number, and date of birth provided at registration must be truthful and accurate. Providing incorrect information may cause issues during account verification.
• Password Protection: You are responsible for keeping your password confidential. Sharing it with anyone is strictly prohibited. You are liable for all activity that occurs on your account.
• KYC Verification: For large withdrawals or suspicious activity, BA99 App may request a national ID or other supporting documents. Failure to provide them within the specified timeframe may result in the withdrawal being placed on hold.

BA99 App offers a wide range of games, including Sports Betting, Live Casino, slots, lottery, and jackpots. While each game has its own rules, certain general policies apply to all:

• Bet Finality: Once a bet is confirmed, it cannot be cancelled, unless the bet was not processed correctly due to a technical error on the ba99 app.
• Odds Changes: In live betting, odds may change while a match is in progress. The odds displayed at the time your bet is placed are final.
• Match Cancellation: If a sports event is cancelled or postponed, BA99 App will refund the stake or settle the bet in accordance with its specific rules.
• Maximum Win Limit: A maximum win limit may be set for a single bet on specific games or betting markets.
• RNG Fairness: All casino game outcomes are determined by independently audited third-party Random Number Generators.
• Technical Issues: If a game is interrupted mid-session, BA99 App reserves the right to refund the bet amount at its own discretion.

All payment matters on the BA99 App are transparent and reliable. The following terms apply to deposits and withdrawals:

• Accepted Payment Methods: bKash, Nagad, Rocket, and bank transfer. Payments sent through any other method will not be accepted.
• Minimum Deposit: The minimum deposit amount is ৳500. Deposits below this amount may not be credited to your account.
• Minimum Withdrawal: The minimum withdrawal amount is ৳300. To withdraw bonus funds, you must first meet the applicable wagering requirements.
• Withdrawal Time: Withdrawals are typically processed within 5–15 minutes. Slight delays may occur between midnight and 6:00 AM.
• On your own account: Withdrawals can only be made to a payment account registered in your own name. Transfers to third-party accounts are not permitted.
• Anti-Money Laundering: BA99 App complies with international anti-money laundering policies. Any suspicious transactions will be automatically flagged for review.

For full details on BA99 App bonuses and promotions, Promotions Page See. General bonus policies are outlined below:

• Welcome Bonus: Up to 100% bonus on your first deposit — applicable once only, per person and per device.
• Wagering Requirements: To withdraw bonus funds, you must complete a specified wagering multiplier — typically x5 to x10.
• Bonus Expiry: Most bonuses must be used within 7–30 days. Any unused bonus will be automatically forfeited once the expiry period ends.
• Multiple Bonuses: Holding more than one active bonus at the same time is generally not permitted, unless stated otherwise in the promotion.
• Right to Cancel Bonuses: If ba99 app determines that the bonus system is being abused, it reserves the right to cancel the bonus.
• Promotion Changes: BA99 App may change, suspend, or cancel any promotion at any time without prior notice.

The following activities are strictly prohibited on BA99 App. Violating these rules will result in permanent account closure and your balance may be forfeited:

• Bonus arbitrage or deliberate misuse of the bonus system
• Using software, bots, or automated tools to play games or place bets
• Exploiting software vulnerabilities or bugs to gain an unfair advantage
• Using BA99 App for money laundering or any other illegal financial transactions
• Attempting to gain unauthorised access to another user's account
• Cyberattacks, DDoS attacks, or hacking attempts directed at BA99 App
• Running multiple accounts using fake identities or false information
• Collusion with other users or pre-arranged match fixing

Protecting your personal data is one of BA99 App's top priorities. For more details, please visit our Privacy Policy View Page.

In summary, BA99 App uses your information to:

• For account management and identity verification
• For payment processing and fraud prevention
• To deliver a personalized experience tailored to your preferences
• To fulfil legal and regulatory obligations

BA99 App never sells your personal information to third parties. All data is protected with SSL encryption. We strongly encourage you to enable two-factor authentication for added account security.

To promote responsible gaming, BA99 App offers the following tools:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits at any time.
• Loss Limit: Once you reach a set loss amount, your account will automatically be paused.
• Session Limit: Set a limit on how long you can play in a single session.
• Cool-Off Period: Take a temporary break from 24 hours up to 30 days.
• Self-Exclusion: You can apply for permanent self-exclusion for an extended break.

To learn more about Responsible Gaming Responsible Gaming Go to page.

BA99 App may temporarily or permanently close your account for any of the following reasons:

• Any breach of these Terms and Conditions
• Registering with false or incomplete information
• Suspicious financial transactions or attempted fraud
• Account Registered Under a Minor
• Failure to provide KYC information for security or legal compliance
• Disrespectful behavior toward other users or staff members

Whether any balance is refunded upon account closure will be determined based on the nature of the violation. You may also request to close your account at any time — in that case, any eligible balance will be returned to you.